SHIPPING
Your order is being processed as soon as possible and usually sent within 3 working days. If you're in a hurry, please contact us so we can maybe speed up the process with express shipping.
We ship worldwide and the shipping costs will be calculated in your checkout page. Customs and import fees may apply and vary depending on your country and are your responsibility. If your country is missing in our checkout, please contact us.
RETURNS
Not loving your purchase? No worries. EU customers can return their items within 14 days of receiving them, final sale items excluded. Shoot us an email at info@gotane.com to start the return process. Make sure to send your items back in the same condition you got them, with all original tags still attached. You're responsible for getting the items to us in good shape.
Ship your return to:
GOTANE
Attn. Returns
Laan van Koot 8
2244AV Wassenaar
The Netherlands
Once we get your return, we’ll process it and refund your money within 14 days. Got any questions? Email us any time.